FortuneJack casino review

  Players in the must use a VPN

 
Overall 50%
Slots 7/10
Live dealer 7/10
Table games 7/10
Transactions 7/10
Customer service 7/10
Privacy and security 8/10
Established: 2014
Located: Republic of Georgia
Min-bet: 0.025 m฿ (slots)
Max-bet: 2500 m฿ (live dealer)
Currencies:
Bitcoin Cash BCHBitcoin BTCDash DASHDogecoin DOGEEthereum ETHLitecoin LTCMonero XMRZcash ZEC

FortuneJack are a decent crypto casino and dice site (review). They accept a good range of alt-coins and do everything well enough.

They recently ruined all that by implementing a 2x turnover requirement on withdrawing your own cleared deposits. That means they wont let you withdraw your own money until you have bet twice as much as you deposited.

To make it worse they don’t give you an easy way to see how far you have progressed towards your turnover requirement.

That is scummy if not scammy and while this policy is in place we recommend you join one of the higher ranked casinos on this site.

Slots

Range: Huge, hundreds of games from half a dozen providers.

It’s funny how 2 sites can have the same slot machine by the same software provider but it’s more enjoyable to play on one. Higher ranked casinos on this site implement the machines better than FortuneJack.

Live dealer

Range: The range looks great with 77 games listed from 6 providers. However when you click on some of those games they turn out to be unavailable. So the range might not be as great as it looks but it is still very good.

Overall the games are fine, some are very good but others are poor with bugs in FortuneJack’s implementation.

For example, one roulette variety we tried listed a minimum bet of 1 m฿ in the lobby but when we clicked through to the table itself the min bet was 2 m฿.

There are some nice low min-bets down to 0.1 m฿, but the max-bets are generally quite low as well.

Table games

Range: Again it looks huge with hundreds of game varities listed. However some of these are unavailable when you click though to them. Even so the rage of table games is very large.

In some cases we found the layout of the buttons, the process of making bets and the look and feel of the games unintuitive and clunky. Having said, enough of the games are good that you can just play the good ones.

The min and max bets are relatively low.

Transactions

We had transactions show as successful at the time we made them, then they were changed to “failed” with no explanation given.

On a positive note we love the “withdraw all” button rather than having to fill in an exact amount.

Customer service

Customer service channels available:

Live chat and email.

Speed of replies: Live chat is 24/7 and replies are fast.
Accuracy of replies:

Pretty good, English may not be their first language and they may not be experts, but they make a good effort and can usually give you the help you need.

Real life customer service test

Question:

Hi, my last 2 withdrawals have both failed, why?

Answer:

Wagering requirements apply before any deposit made on Member Account can be withdrawn. The deposit amount must be turned over 2 times before your withdrawal request will be approved. Wagering requirements can be met by playing on Slots, casino games and live games.
you have not completed deposit wagering requirements

Privacy and security

Bonuses

100% deposit bonus up to 1000 m฿ every month.

Overall

Apart from their current scummy turnover requirement FortuneJack is a decent casino and dice site. Not to worry though as the higher ranked options on this site are better.

Visit FortuneJack

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